On Line Chat with a Soldier in Iraq

The link is to an online chat held with an Army Sergeant Major in Iraq. Notice his take on the media? How is that 1000's of stories of good things happening in Iraq can be completely ignored?
At what point will the reality of what's happening in Iraq be reflected in the mainstream media?
In an online debate with a history professor, he told me that those of us who served in the "foxholes of Iraq" are the worst purveyors of facts. That we, of all people, are in the worst position to report on and tell about what's taking place there because we see too small a piece of the pie.
But how many of us does it take to make the whole pie?
And if those of us with first hand experience and eye-witness accounts of what's happening aren't qualified, is anyone?